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Shipping Policy

At W!LDCH!LD, we proudly ship worldwide from the United States. Please review our shipping details below.

1. Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays).

  • Orders placed after 3:00 PM EST will be processed the next business day.

  • Once shipped, you will receive a confirmation email with tracking information.

Processing times may be slightly extended during peak seasons or promotional events.

2. Shipping Options & Rates

2.1 Free Worldwide Standard Shipping

We offer free standard shipping worldwide on all orders.

Estimated Delivery Times:

  • United States: 3–7 business days

  • Canada: 5–10 business days

  • Europe: 7–12 business days

  • Australia & Asia: 7–15 business days

  • Rest of World: 7–15 business days

Delivery times begin after order processing is completed.

2.2 Express Shipping (Paid Option)

Express shipping is available at checkout for an additional fee.

Estimated Delivery Times:

  • United States: 1–3 business days

  • International: 3–7 business days

Express rates are calculated at checkout based on location and package weight.

3. Tracking Information

All orders include tracking.

  • Tracking details will be emailed once your order ships.

  • Tracking updates may take 24–48 hours to appear in the carrier system.

4. Customs, Duties & Taxes (International Orders)

For orders shipped outside the United States:

  • Customers are responsible for any customs duties, import taxes, or fees required by their country.

  • Customs processing may cause delivery delays.

  • W!LDCH!LD does not control or guarantee customs clearance times.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

W!LCH!LD is not responsible for:

  • Packages delivered to incorrectly entered addresses

  • Delays caused by address errors

If a package is returned due to incorrect information, reshipping fees may apply.

6. Lost, Stolen, or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery

  • Provide your order number and photos (if damaged)

We will work with the shipping carrier to resolve the issue.

W!LDCH!LD is not responsible for packages marked as delivered by the carrier but reported as stolen.

7. Shipping Restrictions

Some products may not be available in certain countries due to shipping or legal restrictions. If we are unable to ship your order, you will be notified and refunded.